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How zz77 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you use your account, how we store it, and what rights you hold over it.

Account data protectedPayment data kept privateYour rights, clearly statedContact us to request changesApplies to all Pakistan-accessible sessions
zz77 How zz77 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we hold your data, want to correct something on your account, or need to request deletion, our support team handles privacy queries directly. You can reach us through live chat inside your account dashboard, by email at the address shown on the contact page, or through the in-app help section on your mobile browser. We aim to respond to privacy-related requests within a reasonable window; complex requests may take a few additional days depending on verification steps.

Live Chat Support Open the chat icon inside your account dashboard. Our team picks up privacy queries there and can pull your account record securely to assist.
Email Request Send your data request or correction notice to the email address listed on our contact page. Include your registered mobile number for faster account matching.
In-App Help Section From your mobile browser, tap the help icon in the account menu. The privacy request form sits under Account Settings and routes directly to the data team.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security around your account data is not an afterthought. We apply encryption to data in transit and at rest, limit internal access to only the staff who need it to operate your account, and log every access event for audit purposes. Your payment records — whether you transact through JazzCash, Easypaisa, or Raast — are handled under the same access controls as your identity data.

Cookies and Session Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand which account features you use most. You can clear cookies through your browser settings at any time.

Account Security Controls

Your account is protected by OTP verification on login. We flag unusual activity — such as a login from an unrecognised device — and may ask you to re-verify before processing a withdrawal.

Data Retention Timeline

We keep your account data for as long as your account is active and for any period required by applicable law after closure. Once retention periods expire, data is deleted or anonymised.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a copy of what we hold, or ask for deletion where no legal retention obligation prevents it. Use the live chat or email route described above.

Common Questions About Your Privacy at zz77

These are the questions we hear most from account holders about how their data is handled, what gets stored during payment, and how to exercise their rights.

We collect your name, mobile number, and the payment method you register — such as your JazzCash or Easypaisa account number. We use this to verify your identity and match your deposits to your wallet.

No. Your JazzCash, Easypaisa, and Raast PINs never leave your own wallet app. We only receive a transaction reference and the amount sent — enough to credit your account, nothing more.

Yes. Submit a deletion request through live chat or email. Where no legal retention obligation applies, we will delete or anonymise your data within the timeframe stated in our response to you.

We do not sell your data or share it with advertisers. We may share limited data with payment processors like JazzCash or Easypaisa strictly to complete your transaction and with no other purpose.

Contact us through live chat or the email on our contact page. Provide your registered mobile number and the detail you want corrected. Our team will verify the change before updating your record.

Yes. Whether you access your account through a mobile browser or a desktop, the same policy applies. Device data like your OS version and browser type is collected on both to maintain session continuity.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.