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Our Legal Terms and What They Cover

zz77 operates under a clear policy framework designed for the Pakistani market — covering account rules, data use, and your rights as someone who uses our platform. Access to our services depends on local law and is available where local law permits.

Jurisdiction-Aware TermsAccount & Data PolicyJazzCash, Easypaisa, Raast ScopePakistan-Eligible RegionsYour Rights Under This Policy
zz77 Our Legal Terms and What They Cover
DATA AND SECURITY

How We Handle Your Account Data

Your account data at zz77 is processed for one purpose: to run your account, process your payments, and keep the platform secure. We do not sell your data to third parties. We hold payment data — including JazzCash and Easypaisa transaction records — for the retention period required by applicable law, then delete it. Account security uses encrypted sessions, and any login from an unrecognised device triggers an OTP check to your registered mobile number before access is granted.

Data Retention

We keep account and transaction records for the period required under applicable law. After that period, data is deleted or anonymised. You can request a copy of your data at any time through the account settings page.

Cookie Policy

We use functional and analytics cookies. Functional cookies keep your session active and your payment method saved. Analytics cookies are anonymised. You can adjust cookie preferences from the footer settings link.

Account Security

Every login from a new device requires OTP verification to your registered Pakistan mobile number. If you receive an OTP you did not request, change your password immediately and contact support.

Data Requests and Changes

To request, correct, or delete your personal data, go to Account Settings and select Data & Privacy, or send a written request through the email channel listed in our legal terms. We respond within the timeframe local law requires.

LEGAL CONTACT PATHS

Reach Us on a Policy Matter

If you have a question about our terms, want to know what data we hold on your account, or need to raise a concern about how a transaction was handled, our support team is the right starting point. We handle policy queries through the same channels as account support, so you do not need a separate contact path.

Live Chat Open the chat from your account dashboard to raise a legal or policy question with a support agent directly. Response times are posted at the top of the chat window.
Email Support Send your query with your registered account email to the support address shown in the Contact section of our full legal terms. Include your account reference for faster handling.
Account Help Centre The Help Centre inside your account covers data requests, account reviews, and how to flag a terms dispute — step-by-step, without waiting for an agent.

Legal Terms — Common Questions Answered

Below are the questions we hear most often about our legal terms, data practices, and account policy. If yours is not here, reach out through live chat or email with your account reference.

These terms apply to anyone who opens and uses a zz77 account in Pakistan or another region where access is permitted under local law. If your region prohibits this type of service, these terms do not authorise access.

We collect the information you provide at registration — name, mobile number, and payment method details such as your JazzCash or Easypaisa account. We also log transaction records and session activity tied to your account.

Yes. Go to Account Settings, select Data and Privacy, and submit a data request. You can also send a written request via the support email listed in our legal terms. We respond within the timeframe required by applicable law.

Payment records — including Easypaisa, JazzCash, and Raast transactions — are held for the retention period set by applicable law. After that period, records are deleted or anonymised and no longer accessible.

Contact support through live chat or email with your account reference and the transaction details. Our team reviews the record against your account history and responds with a decision and next steps.

We update our terms when the regulatory environment changes. Active account holders are notified by email or in-account message before changes take effect, so you can review the updated terms before they apply to you.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.